Managed Services

Managed IT Services You Can Rely On

Technology Services Group is your premier provider of Managed IT services. With over 20 years of experience helping businesses of all sizes and industries, our team of experts have the knowledge and expertise necessary to handle any IT challenge, from network management to cybersecurity. With a focus on providing personalized solutions and exceptional customer service, we are the right choice for businesses looking to stay ahead of the competition in today's digital landscape.

TSG Managed Services

What are Managed IT Services?

Managing your IT department can be difficult. Finding qualified leaders to lead a team of specialists is increasingly difficult in our competitive environment. Managed IT services allow companies to focus on their core business and not spending countless hours and time figuring out how to maximize their IT. Managed IT services refer to outsourcing your organization's IT operations to a third-party service provider. This means that instead of having an in-house IT department or relying on ad-hoc IT support, you partner with a managed service provider (MSP) to take care of your technology needs. MSPs offer a range of services, including network management, cloud solutions, cybersecurity, and help desk support, among others.With managed IT services, you have access to a team of experts who can provide proactive monitoring, maintenance, and support for your IT infrastructure. This allows you to focus on your core business operations, without having to worry about managing and maintaining your technology.

TSG Managed, our suite of Managed IT services, guarantee our customers piece of mind knowing that we are proactively monitoring, supporting, securing and backing up your IT environment. Our Managed IT services can also help you save money and increase efficiency. Instead of hiring and training an in-house IT team, which can be expensive and time-consuming, you can rely on a team of experts who are already knowledgeable and experienced in the latest technologies and industry trends. MSPs also offer flexible pricing models, allowing you to pay only for the services you need, when you need them.

Benefits of Using TSG for Managed IT Services

We want to take the difficulty out of Managed IT solutions. Whether you are a business owner lacking time to fully understand the complexities of IT or an information technology employee that needs the added assistance, we provide solutions that are customized and easy to understand. With TSG Managed Services (TSG Managed), you are enlisting the help of our trained, expert technology gurus to be part of your team – without the headaches.

We’ve been working with business owners and corporations for over 20 years and have created a suite of products that are essential for productivity and security. Our TSG Managed suite features services vital for operating a successful IT department. Overall, managed IT services offer a cost-effective and efficient solution to your organization's technology needs. With a reliable MSP like Technology Services Group, you can rest assured that your IT infrastructure is in good hands, allowing you to focus on growing your business.

Complete IT Service Desk from TSG

Don't let IT issues hold your business back. Contact TSG today for expert managed IT services and support, and let us help you focus on growing your business while we handle the technology.

Managed IT Services

Remote Network Monitoring & Patching

Remote network monitoring and patching involves using specialized software tools to monitor a company's IT infrastructure, including servers, switches, routers, and other network devices, from a remote location. TSG can identify and address potential issues in real-time, such as software vulnerabilities or security threats, and apply patches and updates as needed.

Proactive
On-site
Maintenance

Proactive on-site maintenance involves regularly performing maintenance and repairs on a company's IT systems to prevent problems before they occur. TSG can perform routine maintenance tasks, such as software updates and hardware checks, and can identify and address potential issues before they become major problems.

Trusted
Managed IT
Experts

TSG is your trusted managed IT experts. We have a proven track record of providing high-quality, reliable IT services and support to businesses of all sizes. TSG has been in the IT industry for over 30 years and has a team of highly skilled and experienced professionals who are dedicated to providing top-notch IT services and support to their clients.

Secure
Off-site
Backup

Secure off-site backup involves regularly backing up a company's critical data to a secure, off-site location. This can help protect against data loss due to natural disasters, theft, or other unexpected events. TSG can ensure that backups are performed regularly, and that data is encrypted and stored securely.

Disaster Recovery Services

Disaster recovery services involve creating a plan and strategy to recover from a major IT outage or disaster. TSG can help develop and implement a disaster recovery plan, which includes backup and recovery procedures, as well as a plan for restoring critical systems and applications. Business Continuity services involve implementing solutions that allow your business to recover quickly from an event and continue to operate while issues are being resolved.

Email
Security

Email security involves protecting a company's email systems from spam, phishing attacks, and other threats. TSG can provide anti-spam and anti-phishing filters, email encryption, and other security measures to protect against email-borne threats.

End Point
Protection

End Point Protection involves utilizing XDR technology, extended visibility, detection and response platform that is backed by a group of tenured security experts in a 24x7 Security Operations Center (SOC), providing proactive cybersecurity. Endpoint Security unifies and extends detection and response capability to endpoints, protecting them from common endpoint threats, including malware and ransomware.

Anti-Virus/Anti-Malware Support

Anti-virus and anti-malware support involves providing software tools to protect a company's IT systems from viruses, malware, and other types of malicious software. TSG can ensure that anti-virus and anti-malware software is up-to-date and configured correctly, and can respond quickly to any threats that are detected.

Managed IT Local Service Areas

TSG has been providing outstanding service to the Tri-State area (West Virginia, Ohio, Pittsburgh) for nearly 20-years. We know modern technology has advanced and we can provide managed IT services remotely, regardless of your location, but we still want to provide you a human element.

We take great pride in providing local services and providing you one-on-one interactions with members of our team. Our main office in Wheeling, West Virginia is accessible for meetings and demonstrations of our current products and technology. Our staff makes it easy on you if you need on-site support or maintenance. Being local, we have a better understanding of the unique IT needs and challenges facing your business and we tailor our services accordingly.

If you are looking for Local Managed IT services, TSG has a representative ready to start the conversation today:

Common Managed IT Service Locations - West Virginia

Wheeling, WV
Morgantown, WV
Charleston, WV
Moundsville, WV
New Martinsville, WV
Weirton, WV

Common Managed IT Service Locations - Pennsylvania

Pittsburgh, PA
Washington, PA
Bridgeville, PA
Uniontown, PA
Canonsburg, PA

Common Managed IT Service Locations - Ohio

St. Clairsville, OH
Cambridge, OH
Steubenville, OH
Zanesville, OH
Marietta, OH

Managed IT Pricing and Process

Onboarding with TSG for managed IT services typically involves several steps. First, we will meet with you to assess your current IT infrastructure and identify any issues or areas of improvement. Next, we will propose a customized solution that meets your specific needs and budget. This may include software and hardware upgrades, remote monitoring and patching services, backup and disaster recovery solutions, and ongoing maintenance and support.

Once you approve the proposal, we will begin the onboarding process, which typically includes installing software and hardware, configuring systems, and setting up remote monitoring and patching services. We will also provide training to your staff on how to use the new systems and software, and establish ongoing communication channels for support and issue resolution.

Finally, we will conduct regular maintenance and monitoring to ensure your systems are running smoothly and efficiently. This may include performing software updates and patches, monitoring network performance, and addressing any issues that arise. Overall, our onboarding process for managed IT services is designed to ensure a smooth transition to the new system and to provide ongoing support and maintenance to ensure optimal performance and efficiency for you.

Why Partner with TSG for Managed IT Services

Expertise and Resources

TSG has a team of IT professionals with specialized knowledge in different areas of IT, such as cybersecurity, network infrastructure, and cloud computing. With our expertise and resources, we can manage and maintain complex IT systems for your business.

Cost Savings

TSG offers flexible pricing models, such as pay-per-user or pay-per-device, which can help reduce costs. We provide proactive maintenance and support, which can prevent costly downtime and reduce the risk of security breaches, saving you money in the long run.

Scalability

TSG can scale our services to meet the changing needs of your business as you grow. We can also provide access to new technologies and services as they become available, ensuring your IT infrastructure remains up-to-date.

Focus on Core Business

By outsourcing IT management to TSG, your company can focus on its core business activities. This can help increase productivity and profitability, allowing you to concentrate on what you do best.

24/7 Support

TSG offers around-the-clock support and monitoring, ensuring that your IT systems are always up and running. This reduces the risk of downtime and minimizes the impact of any issues that do occur, providing peace of mind and reliable IT support for your business.

Computer Networking Services

As businesses become increasingly reliant on technology, it's more important than ever to have a reliable and experienced partner to handle your computer networking needs.

Connect with Confidence - Expert Computer Networking Services

Technology Services Group is your premier provider of computer networking services. With over 20 years of experience helping businesses of all sizes and industries, our team of experts has the knowledge and expertise necessary to handle any computer networking challenge, from network management to cybersecurity. With a focus on providing personalized solutions and exceptional customer service, we are the right choice for businesses looking to stay ahead of the competition in today's digital landscape.

What is Computer Networking?

Computer networking services is the management and maintenance of computer networks, including hardware, software, and protocols, to ensure that they function efficiently and securely for your business. This involves the installation, configuration, and management of network components, such as routers, switches, firewalls, and servers, as well as the implementation of security measures to protect against unauthorized access and data breaches. Computer networking services may also include troubleshooting and support services to address technical issues that may arise, and the development of customized solutions to meet the specific needs of your business or organization.

Computer networking services are essential for businesses and organizations of all sizes and industries that rely on technology to manage their operations and communication. From healthcare and education to finance and retail, companies use computer networks to store and share data, run software and applications, and provide secure access to employees and customers. Computer networking services are also used to manage the flow of information between devices, ensure data security and privacy, and provide remote access to critical business applications and resources. In today's digital age, almost every business or organization uses computer networks to some extent, making computer networking services a critical aspect of their technology infrastructure.

TSG and Computer Networking Services

At Technology Services Group (TSG), we understand the importance of reliable and efficient computer networking services for your business. Our expert team of IT professionals has decades of experience designing, implementing, and managing computer networks for organizations of all sizes and industries. Whether you need help setting up a new network or optimizing your existing infrastructure, TSG has the expertise and knowledge to help you achieve your goals.

At TSG, we offer a wide range of computer networking services, including:

Network Design and Implementation

Our team will work with you to design a customized network infrastructure that meets your organization's unique needs and requirements. We will then implement and configure the network to ensure it is secure, reliable, and efficient.

Network
Security

We prioritize security in all our networking services, implementing advanced security measures to protect your network from cyber threats and unauthorized access.

Network Monitoring and Management

Our team provides ongoing monitoring and management of your network, ensuring that it always runs smoothly and efficiently. We also offer proactive maintenance and troubleshooting to prevent issues before they occur.

Network Upgrades and Expansion

As your business grows and evolves, your network infrastructure needs may change. Our team can help you upgrade and expand your network to meet changing demands.